All case studies
Case study 05 · Digital process & quality
From paper logs to digital quality insight
Root cause analysis and a structured digital reporting system that moved a production process from 80% to 99% efficiency.
- Organisation
- Volkswagen India
- My role
- Quality Analyst (GAT)
- Period
- Oct 2017 – Oct 2018
Outcome
- from 80% to 99%process efficiency after targeted redesign
- 17.5 thousand US dollarsannual cost savings
Related work on the line: reduced vehicle pulling cases from 45 to 3 per month through cross-functional parameter analysis.
01Context
A recurring manufacturing quality issue persisted on the assembly line. Issue tracking was paper-based, which left management with little visibility and made patterns hard to act on.
02My contribution
- Diagnosed the issue through data-driven root cause analysis.
- Designed the structured digital reporting solution and its standardised data taxonomy.
- Turned the resulting quality insights into targeted process-redesign recommendations.
03Approach
- Root cause analysis using production quality data.
- Replaced paper-based issue tracking with a structured digital reporting solution.
- Standardised the data taxonomy and data-collection procedure so insights were consistent and comparable.
Capabilities demonstrated
- Root cause analysis
- Digital reporting
- Process standardisation
- Data taxonomy design